Many of us have spent hundreds of hours playing online and know how important is good service. Newbies look for free spins and shiny games, but only when you get hit by the ‘terrible representative’ train, you understand that at a bad company, nothing else matters.
So, here is our tribute to the best UK casinos online as well as out New Year resolution to appreciate great service more rather than chase every new bonus.
How to recognize the best UK casinos online
It’s not a fool-proof way, start by looking at casinos that already have an established reputation. Casinos that have been open for 15 years likely know how to serve their customers well.
Does that mean new casinos can’t be the best UK casinos online? Actually, they can. Sometimes the same company has several casinos to their name. Which, is case of great companies, means that they can have established as well as new casinos at the same time and provide the same level of service.
So, a great tip is to know the name of the company that is behind your online casino! It can tell you a lot about what you should expect.
Test Your New Casino Services
You are planning to play at the casino – deposit money and give them your time, energy and recommendation. Why would you pick anything else rather than one of the best UK casinos online?
And you start by testing yourself.
Go the to contact page and see what they offer.
Firstly, how many different ways you can contact them (including visiting them in the office)?
Secondly, how many of those ways to contact them are suitable for you?
Then, is there a live chat option (on-site, Skype, phone)?
Finally, test the methods out. Ask about what games can you play, ask what promotions have they recently had for blackjack or free spins? In minutes you will be able to tell whether a person knows what they are talking about.
If they are giving you grief for asking questions now, imagine the hurdles they will ask you to go through when you ask for a withdrawal or a refund.
Trust no one. Even us.
We will do our best to give you the best places to play but you must remember that we have to cater to our whole reader base. Individually, any given casino may not be the best one for you even if it is the single best thing for the 99% of the population.
Your best UK casinos online are not anybody else’s. Know what you are looking for in a casino and follow that criteria every time.